Cancellation Policy
This page is about cancelling. We do not refund time you have already used, including when you cancel mid-term. So please read this before paying, and use the free plan to try things out if you are unsure.
Last updated: 24/09/2026
1. Cancelling renewal
You can cancel renewal at any time. The plan stays usable until the end of the period you paid for, then stops and will not charge again. This does not affect your invoice data.
2. How to cancel
Go to the Subscription section of your account to cancel renewal, or send an email from your registered address with your order code or payment date. Cancelling renewal does not remove access immediately: the plan stays fully usable until the end of the paid period, then the account moves to the Free plan. There is no form to fill in.
3. After cancelling
The plan keeps its benefits until the end of the period you paid for. When that period ends, the account returns to the free plan. Your invoice data stays, but the free plan limits apply again.
4. About refunds
We do not refund time you have already used, including the rest of the period. You do not lose what you paid, because the plan runs to the end of that period.
6. Cancelling is not a refund
Cancelling renewal blocks the next charge. It does not return the money for the period already running. Cancel before the renewal date if you do not want to be charged again.
5. Paid plans
Once a payment is made, it is not refunded. An account suspended for breaking the terms, for example creating fake invoices, is not refunded either.
7. Before filing a bank chargeback
If you see a charge you do not recognise, contact us first. A bank chargeback takes longer and usually resolves more slowly than simply emailing us.
Contact
For any question about this document, please email support@printinvoice.online.