Refund Policy
We want you to pay because the product is worth it, not because you are stuck. So the refund conditions are written simply.
Last updated: 24/09/2026
1. Within the first 7 days
You get a full refund of what you paid if you ask within 7 days of the payment date. You do not need to give a reason. We refund both monthly and yearly plans.
2. How to ask
Send an email from the address registered to your account, with your order code or payment date. There is no form to fill in. We confirm receipt within 2 business days.
3. How long the money takes
We send the refund within 5 business days of accepting your request. When it reaches your account depends on your bank, usually another 1 to 3 business days.
4. After 7 days
After 7 days we do not refund the remaining term. When you ask to cancel, the plan stays usable until the end of the period you already paid for, so you do not lose what you paid.
6. Cancelling renewal
You can ask to stop renewal at any time, without waiting for the 7 days. The plan runs to the end of the period you paid for and will not charge again.
5. When we do not refund
We do not refund when an account was suspended for breaking the terms, for example creating fake invoices. If you used the plan to create a large number of invoices during the refund period, we may review that case individually rather than refund automatically.
7. Before filing a bank chargeback
If you see a charge you do not recognise, contact us first. A bank chargeback takes longer and usually resolves more slowly than simply emailing us.
Contact
For any question about this document, please email support@printinvoice.online.